E-Commerce Specialist - Toko Keramik Berkat

Join Toko Keramik Berkat as an E-Commerce Specialist and play a pivotal role in driving our online sales growth across multiple marketplaces. We are seeking a detail-oriented and agile professional to manage the daily operations of our e-commerce stores, ensuring optimal performance and customer satisfaction. In this role, you will be responsible for overseeing inventory management, order processing, and customer service, while also implementing strategies to enhance our online presence and boost sales.

Toko Keramik Berkat is a well-established ceramics store in DI Yogyakarta, known for its high-quality products and excellent customer service. With a growing online presence, we are looking for an E-Commerce Specialist to help us expand our reach and increase our sales. This is an exciting opportunity to be part of a dynamic team and contribute to the success of our growing business.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage daily operations of e-commerce stores on platforms like Tokopedia, Shopee, and Bukalapak.
• Oversee inventory management, including stock levels, reordering, and product listings.
• Process and fulfill customer orders accurately and efficiently.
• Provide excellent customer service by responding to inquiries and resolving issues promptly.
• Implement and monitor marketing strategies to drive online sales and increase brand visibility.
• Analyze sales data to identify trends and opportunities for growth.
• Collaborate with the marketing and design teams to improve product listings and promotions.
• Stay updated with the latest e-commerce trends and best practices to optimize store performance.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in e-commerce, preferably in the retail or ceramics industry.
• Proficient in using e-commerce platforms like Tokopedia, Shopee, and Bukalapak.
• Strong understanding of inventory management and order fulfillment processes.
• Excellent communication and customer service skills.
• Analytical skills with the ability to interpret sales data and make data-driven decisions.
• Familiarity with digital marketing tools and strategies.
• Ability to work in a fast-paced environment and meet tight deadlines.

🛠️ Keahlian

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